Huntsville

Frequently Asked Questions


Answers

Please select a Question to see the Answer.

Q.
Why am I fined for false alarms?

A.

Fines allow the City to recover a portion of the costs associated with responding to false alarms.

Q.
When is an alarm considered a "false alarm"?

A.

A false alarm is any alarm signal which causes police department response when an emergency situation does not exist. Excessive false alarms are defined as more than three false alarms within any 365 day period at a permitted site, and any false alarm at a non-permitted site.

Q.
Do I need an alarm permit?

A.

If you have an alarm system, you are required by the City of Huntsville to have an alarm permit. If you have multiple alarm systems, a permit is required for each alarm.

Q.
I bought a home with an alarm system already installed. Am I required to have an alarm permit for my new home?

A.

Yes. If you are a new owner of an alarm system, you are required to register your alarm. Registered alarms are not transferrable.

Q.
I bought a new commercial building with an alarm system. Am I required to have an alarm permit for my new building?

A.

Yes. Anytime there is a change in ownership of the alarm system, a new alarm registration is required.

Q.
How often do I need to renew my alarm permit?

A.

Alarm permits are required to be renewed annually.

Q.
How much does an alarm system permit cost?

A.

The annual cost of an alarm permit is $10 for residential and $30 for business.

Q.
How much is the cost to renew my alarm permit?

A.

The annual cost of an alarm permit is $10 for residential and $30 for business.

Q.
When are false alarm fines charged?

A.

Permit holders are given three false alarm responses within a 365 day period at no charge. A fine is charged for all false alarms thereafter.

Q.
What are the fines for false alarms?

A.

Police Alarms

1st -  3rd False Alarm
in 365 day period

4th -5th False Alarm 
in 365 day period

6th - 8th False Alarm 
in 365 day period

9th or more False Alarms 
in 365 day period

Residential
Alarm

No charge

$25.00

$50.00

$100.00 each

Commercial
Alarm

No charge

$50.00

$75.00

$100.00 each

Q.
Is there a City ordinance for false alarms?

A.

Yes. Ordinance 04.03 requires residences and business owners with alarm systems to obtain and maintain an annual permit and reimburse the City for excessive false security alarms.

Q.
How can I appeal a false alarm charge/occurrence?

A.

APPEALING A FALSE ALARM RESPONSE CHARGE

*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc).

*Submit via email using the Contact Us page.

*Be sure to include Permit License #, alarm location address, and incident date(s) in question.

*A deposit in the amount of $25.00 is required before Appeals will be reviewed. Appeal fees will be returned if the decision of the chief is overturned. If the appeal is denied, the $25 appeal fee will not be refunded and the false alarm fine must also be paid.

*Submit within fifteen (15) calendar days of the notice imposing the charge.  

All appeal decisions are final.

Q.
How do I cancel my alarm permit?

A.

If there is no longer active alarm service in your name at this location please notify us in writing by sending an email to huntsvilletx@citysupport.org with the date of cancellation and the alarm company of record.